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Mental Health

Please see the resources listed below to support yourself and others. You can schedule an appointment or reach out to us for help navigating the many resources available. We also encourage you to download the Virginia Tech specific Distress guides for students and employees.

University-Provided Resources

Employee Assistance Program (EAP)

  • Available to employees who are covered by the university’s health insurance. In addition to four free scheduled counseling sessions and support finding a counselor, all plans offer 24/7 telephone crisis support. See below for your insurance EAP phone number. Be sure to say that you are with the Commonwealth of Virginia when you call.
    • Anthem: 1-855-223-9277
    • Aetna: 1-888-238-6232
    • Kaiser Permanente: 1-866-517-7042
    • Sentara: 1-800-899-8174
    • More information on EAP.

TimelyCare (Virtual support)

  • Available to all full-time faculty/staff and non-student wage employees, TimelyCare offers online counseling services, health coaching, self-care resources, and a talk now feature to speak with some whenever you need.

Virginia Tech CARES Program

  • The CARES (Campus, Advocacy, Resources, and Education) Program for Survivors of violence offers advocacy and support services to students, faculty, and staff who have been impacted by experiences such as sexual assault, domestic violence, dating violence, and stalking/harassment and many other forms of violence.

New River Valley-Specific Resources

  • New River Valley Community Services' crisis hotline operates 4 p.m.–8 a.m. Monday through Friday and 24 hours on the weekends. NRVCS Case Managers answer the phones during business hours.
    • 540-961-8300
  • Family Therapy Center at Virginia Tech have provided low-cost, high quality marriage and family therapy and mental health services to individuals, couples, and families in the New River Valley and surrounding areas. Offers a sliding fee scale.
    • 540-231-7201
  • Psychological Services Center at Virginia Tech (PSC) is a community-based behavioral and mental health clinic for the Clinical Science Ph.D. program. They offer individual, couple, family, and group therapies as well as assessment services for adults, adolescents, and children. Offers a sliding fee scale.
    • 540-231-6914
  • The Women’s Resource Center of the New River Valley provides emergency help for survivors of domestic violence. Crisis-trained staff and volunteers can immediately provide emotional support and information through 24/7 emergency hotline services. Callers to the hotline can expect highly trained, experienced advocates to offer compassionate support, crisis intervention information, and referral services.
    • For immediate assistance, call: 540-639-1123

State and National Resources

  • National Suicide and Crisis Lifeline: The Lifeline provides 24/7, free, and confidential support for people in distress as well as prevention and crisis resources for you or your loved ones.
    • Call or text: 988
  • Community Services Boards (CSBs) in Virginia, are the points of entry for publicly funded mental health, substance use disorder, and developmental services for intellectual disabilities and/or developmental disabilities. Availability of 24/7 crisis support may vary by location.
  • Psychology Today is a great resource to find mental health professionals in your area. You can sort by insurance, types of therapy, provider characteristics, language, price and more.
  • Veterans seeking access to 24/7, confidential crisis support can dial 988 then press 1 to be connected to the Veterans Crisis Line. You don't have to be enrolled in VA benefits or health care to connect.
  • Virginia Law Enforcement Assistance Program (VALEAP) implements proven methods of peer support and mental health services to provide psychological and emotional healing for individuals and groups.

Workshops and Trainings

  • Mental Health First Aid (MHFA) takes the fear and hesitation out of starting conversations about mental health and substance-use by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address issues as they arise. An all-day training, currently paid for by the university. Receive a 3-year certification.
  • Self-care is an ongoing and multi-dimensional practice. This virtual program will provide tips for effective and sustainable self-care.
  • TimelyCare Information session: In this session, employees will learn more about the three free services offered by TimelyCare: free individual counseling sessions, TalkNow on-demand mental health support, and health coaching.

For additional workshops on mental health such as sleep, mindfulness, and more, check out the calendar of events to the right or go to the PageUp Learning Library and under “level” select “mental and emotional”.

Employee Resources and Services